In the era of rising artificial intelligence, the replacement of traditional careers is inevitable. Advanced technology and automation trends are transforming the way we work and interact with each other. Let's explore 8 careers that experts predict will disappear in the future, easily replaced by A.I. and technology.
With the rise of electronic payment methods and automated payment systems such as e-wallets and self-service checkout machines. The role of traditional cashier careers is being replaced. Automated systems are not only fast and convenient but also help businesses save costs.
Additionally, the position of salespeople in retail stores is also being threatened. Users can now conduct transactions and manage finances remotely through mobile apps and websites, minimizing direct interaction with staff. Moreover, with the development of e-commerce channels, customers nowadays prefer online shopping platforms.
According to CNBC, retailers and restaurants are exploring robots and technological devices that can replace human workers. This optimization of costs and customer waiting time will lead to better experiences for customers. Molly Harnischfeger, Customer Insight Director at AlixPartners. Stated, "Diners and shoppers, who are impatient with long wait times and unsatisfactory service, welcome these changes."
Automation technology and artificial intelligence are replacing the role of traditional customer service representatives across various sectors. Chatbots and automated service robots can now quickly address customer requests.
According to Harvard Business Review, the application of A.I. has seen significant development in recent years, particularly after the Covid-19 pandemic. Service robots are gradually establishing their position in the customer service industry. They help reduce costs, improve efficiency, and automate mundane tasks. These robots are available 24/7 without the need for sick leave or holidays, ensuring dedicated customer care for businesses. However, for optimal performance of service robots, proper design, implementation are essential, this aspect can be easily improved over time.
The finance industry, a crucial traditional sector, is facing the potential replacement by Artificial Intelligence (A.I.). The rapid development of technology, powerful computational capabilities, and automation of A.I. have significantly reduced the time required for accurate financial analysis and information processing.
Currently, financial companies and banks are leveraging A.I. to automate tasks such as credit analysis, risk management, stock trading, and market analysis.
Muro, a researcher at the Brookings Institution, states, "A.I. can identify market trends, highlight which investments in an investment portfolio are performing better or worse, convey all of that, and then use various other data forms from a financial company to make better mixed investment predictions."
However, the use of A.I. in the finance industry also faces several challenges. While A.I. can process data quickly, it cannot completely replace humans in making strategic decisions and evaluating non-financial factors such as culture, politics, and market psychology.
Therefore, it is predicted that the finance industry will undergo transformation by combining human expertise with A.I. Financial experts will need to adjust their knowledge and skills to work alongside new technologies, harnessing the power of A.I. to enhance performance and make better decisions in a rapidly changing economic environment.
The development of ChatGPT and artificial intelligence tools has brought significant impacts to the field of Marketing and Media. From generating automated content to data analysis and optimizing marketing strategies.
In the field of Media, ChatGPT and Chatbots can quickly create unique and automated content, including articles, videos, music, and graphic design, without the need for human intervention. This saves time and manpower for media companies while meeting the increasing demand for diverse and personalized content from users.
In the field of Marketing, A.I. can analyze customer data, market trends, and influencing factors to propose effective marketing strategies and enhance customer interactions. Marketing companies are increasingly using A.I. tools to optimize advertising campaigns.
According to Forbes, Kristian Hammond, the Chief Scientist of Natural Sciences, stated in an interview with the BBC: "In 15 years, 90% of news will be written by machines." German publisher Axel Springer has also announced plans to "use only digital technology," including reducing staff to support "modern technology and automation." Another study by Salesforce showed that in the marketing world, 84% of marketers used AI in 2020, a 29% increase compared to 2019.
Although A.I. brings many benefits to the Media and Marketing industries, it also poses challenges. A.I. cannot fully understand and respond to human emotions and human factors. Creativity and imagination are also important aspects where humans play a crucial role.
Therefore, it is predicted that the Media and Marketing industries will witness a combination of human and A.I. Efficient marketers will be those who effectively leverage the capabilities of A.I. to analyze data, propose, and execute strategies.
In the future, technology and artificial intelligence (A.I.) have the potential to replace certain jobs in the legal field. Some positions in the legal industry may be impacted by the development of A.I., such as automated legal counseling, legal data analysis, comparison of legal documents, or even handling some simple cases. A.I. has the ability to process and analyze large amounts of information quickly and more accurately than humans, resulting in significant efficiency and time savings.
According to Forbes, A.I. will have a major impact on the legal industry. In the future, law firms will have fewer administrative tasks and require fewer staff members. Lawyers and legal professionals will have to write less, read less, and search less. The requirements for positions related to the legal field will also be higher and more selective.
When legal professionals work efficiently and optimally, it means that we will need fewer lawyers. Therefore, the legal industry will face the reality that some lawyers may lose their jobs. Research from Princeton even suggests that the legal field is one of the most vulnerable industries in the A.I. revolution. There is also a risk of losing value as machines can perform most tasks that lawyers used to do.
However, completely replacing the legal field with A.I. is still a challenging issue and requires a combination of technology and legal expertise. The role of individuals in the legal field remains essential and cannot be fully replaced by A.I. The work of lawyers, legal assistants, and legal experts requires deep knowledge, analytical thinking, evaluation of complex situations, and the ability to interact with people in a sensitive and flexible manner. In addition, the human factors of ethics and moral reasoning in the legal field are aspects that current A.I. cannot fully meet.
The accounting field is susceptible to complete replacement by artificial intelligence. However, the industry will be influenced and undergo transformations. A.I. has the ability to automate accounting tasks but still requires human supervision to ensure accuracy and effectiveness. Accounting work will gradually shift towards data analysis, strategic decision-making, and providing detailed information to management.
In several studies, jobs related to accounting are expected to decrease by 8% by 2024 (according to Business Insider). Most accounting tasks are being automated through advanced tools and software such as QuickBooks, FreshBooks, and Microsoft Office. Not only are these tools much cheaper compared to the salary of a person, but they also offer higher accuracy.
"Some accountants worry that A.I. will replace them. However, this is an opportunity for accountants who know how to leverage A.I. software. They will replace accountants who do not know how to use software and fail to keep up with new knowledge" - Jeff Dernavich, Vice President of Product at LeaseQuery.
In the era of Industry 4.0, this industry is being influenced by technology and artificial intelligence. Market research analysts play an extremely important role in developing messaging, content, and products. Technology and A.I. have the ability to automate some research tasks, data analysis, user information synthesis, and survey measurements easily without the need for humans. This helps save time and enhance information processing capabilities. For example, GrowthBot can conduct market research on businesses and competitors using a simple Slack command.
"A.I. is very good at data analysis and predicting outcomes. That's why market research analysts can be easily affected by changes driven by A.I." - Muro stated.
However, technology and A.I. can support the synthesis and analysis of big data, identify trends and patterns, generate forecasts, and propose strategies. However, the ability to perceive and understand cultural, social, and economic factors, and apply specialized knowledge to provide deeper insights, remains a distinct role for humans. Market research and analysis require creativity, analytical thinking, and deep industry knowledge, as well as interaction with stakeholders, which AI still cannot fully replace.
Some people believe that teachers can be replaced by A.I. in the future. Artificial intelligence technologies are advancing and capable of providing automated educational solutions. A.I. can deliver learning content, assessments, and personalized guidance to students effectively. It has the ability to interact and respond quickly to the learning needs of each student. Furthermore, A.I. can process large amounts of data, analyze it, and develop better learning programs.
Pengcheng Shi, an associate dean in the department of computing and information sciences at Rochester Institute of Technology, suggests that teachers should consider the possibility of their work being replaced by ChatGPT in an interview with the New York Post: "ChatGPT can easily teach current classes. Although ChatGPT has many shortcomings, such as incorrect and inaccurate knowledge, in the future, it will become smarter and rapidly improve once we train it."
However, other perspectives emphasize the irreplaceable role of teachers in the teaching process. The direct interaction between teachers and students, the ability to inspire, guide, and motivate students cannot be replaced by technology. Teachers have the ability to quickly recognize and respond to the needs and abilities of each student, creating a supportive learning environment and promoting the comprehensive development of students.
Shannon Ahern, a high school math and science teacher, is currently using ChatGPT in her lesson plans and teaching strategies. In an interview with Insider, she states that she is not afraid of being replaced by technology: "Teachers are always needed because teaching requires interaction and human-to-human relationships."
Despite the advancements in technology and artificial intelligence becoming increasingly intelligent, there are still positions that cannot be easily replaced by AI. However, this does not mean that the human element is not needed. Regardless of the circumstances, humans remain crucial and should be prioritized in all positions, industries, and businesses. To maintain and further develop in our roles, we need to continuously strive to improve our skills, embrace new knowledge and tools, and keep up with societal changes to avoid falling behind. Similar to the field of market analysis, when combined with AI tools, analysts can not only save time and optimize results but also make more accurate predictions. Technology and AI are both challenges and new opportunities for individuals.
Furthermore, parents can also register for a free assessment session for their children's abilities, technology skills, and logical thinking. This can help determine if their child is suitable for this profession at HERE
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